Privacy Policy — RealtyRoof Edge

1. Introduction

RealtyRoof Edge (a brand owned and operated by Ananta Consultancy) ("we", "our", "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you access or use our website, mobile app, or any related services (collectively, the "Platform").

By accessing or using RealtyRoof Edge, you consent to the collection and use of your information in accordance with this Privacy Policy and applicable laws of India.

2. Information We Collect

We may collect the following types of data:

(a) Personal Information

  • Name, email address, phone number, and organization details provided during registration or document signing.
  • Aadhaar/eSign identity information when using digital signing services via authorized third-party APIs.

(b) Transactional Information

  • Details of documents created, uploaded, or signed on the Platform.
  • Billing, payment, and invoice data (for paid users or subscriptions).

(c) Technical & Usage Data

  • Device information, IP address, browser type, and session activity.
  • Cookies and analytics data to improve platform performance and user experience.

3. How We Use Your Information

Your information is used strictly for operational and service purposes, including:

  • To create and manage user accounts.
  • To facilitate document signing and storage securely.
  • To send confirmations, notifications, and support updates.
  • To comply with legal, tax, and regulatory requirements.
  • To improve our services and enhance platform usability.

RealtyRoof Edge does not sell, trade, or rent your personal data to third parties.

4. Data Sharing & Disclosure

We may share limited user data only in the following cases:

  • With third-party eSign providers to complete digital signing workflows.
  • With payment gateways for billing and subscription management.
  • With legal authorities, if required under applicable Indian laws or court orders.

Every third-party partner is contractually obligated to maintain data confidentiality and comply with data protection regulations.

5. Data Retention

We retain user data for as long as necessary to provide services, comply with legal obligations, or resolve disputes. Users can request deletion of their data by emailing info@realtyroof.in, subject to regulatory requirements.

6. Cookies Policy

RealtyRoof Edge uses cookies to enhance user experience, analyze traffic, and remember login preferences. Users can manage cookie settings in their browser. Disabling cookies may limit some features of the Platform.

7. Data Security

We use industry-standard encryption, secure servers, and restricted access to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is completely secure. By using the Platform, you accept the inherent risks of online data transfer.

8. User Rights

You may request to:

  • Access or correct your personal information.
  • Delete your account and associated data.
  • Withdraw consent for non-essential communications.

Requests can be made by contacting us at info@realtyroof.in. We may verify your identity before processing any such request.

9. Limitation of Liability

RealtyRoof Edge acts solely as a facilitator for document execution. We are not a party to any agreement or transaction between users and bear no responsibility for disputes, authenticity, or legality of documents signed using the platform.

10. Updates to Privacy Policy

We may modify this Privacy Policy from time to time. All updates will be posted on our website, and continued use of the Platform after updates constitutes your acceptance of the revised policy.

11. Contact Us

For privacy-related queries or complaints, contact:
đź“§ info@realtyroof.in